Part 1: Preparation at Spaceship

You must prepare the domain in your Spaceship account to allow the new registrar to take over.

StepActionDetails & Location
1.Log InLog in to your Spaceship Account.
2.Go to PortfolioNavigate to your Domain Portfolio (or Launchpad > Domain Portfolio).
3.Select DomainClick on the domain name you want to transfer. This opens the settings menu on the right.
4.Find Transfer OptionFrom the side menu, click “Transfer”, then select “Transfer domain” (under the “Transfer to a new registrar” heading).
5.Unlock Domain & Get CodeClick the “Unlock Domain” button. This action typically performs two critical tasks at once: A. It disables the registrar lock. B. It displays and/or emails you the Authorization Code (or EPP Code).
6.Copy the Auth CodeCopy the Authorization/EPP Code immediately and save it securely. You must provide this code to your new registrar.

Part 2: Initiating the Transfer at the New Registrar

With the domain unlocked and the Auth Code copied, you can now start the transfer at your new domain provider (the gaining registrar).3

StepActionDetails & Location
7.Start TransferGo to your new registrar’s website and initiate a domain transfer (usually through a dedicated “Transfer” page).
8.Submit InfoEnter your domain name and paste the Authorization Code you got from Spaceship (Step 6).
9.Complete PaymentComplete the checkout process. The transfer fee usually includes a mandatory one-year renewal of your domain.

Part 3: Final Approval and Completion

StepActionDetails & Location
10.Approve the TransferYou should receive an email from Spaceship (or the gaining registrar) asking you to confirm or approve the transfer. Click the link to approve it to expedite the process.
11.Wait for FinalizationThe transfer will usually be complete within 1 to 5 business days (it can be as fast as 30 minutes in some cases, but the standard max time is 5 days). You can monitor the status in your new registrar’s account.

⚠️ Key Checks Before Transferring

  • 60-Day Lock: The domain must have been registered or transferred more than 60 days ago.4
  • WHOIS Privacy: While the steps above unlock the domain, if you have privacy protection enabled, ensure your administrative email address is visible and correct, as the transfer emails go there.
  • Downtime: Transfers do not typically cause website downtime, as they only move the registration, not the hosting. Your website remains online as long as your Nameservers are pointing to your web host.

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